They haven't started listening to us. They continually nerf the game. And the numbers don't lie about player response, but Zynga isn't listening to that, either. And why do you think that might be? I don't think Mafia Wars is going to see its 4th anniversary, frankly. Zynga has obviously decided Mafia Wars isn't worth sustaining, because they are doing absolutely nothing to sustain it and everything to drive players away.
As if you should need one more reason not to buy Reward Points, I suggest you read Jennifer's post about the sale. Or rather, read why she doesn't feel that she can buy more reward points at 60% thanks to a royal screwing by Zynga on a prior and rather significant purchase.
I used to spend smaller amounts of money on the game regularly. My "allowance money", if you will. I stopped for awhile because my husband lost his job. He's back to work now, but suffice it say it's become glaringly obvious what Zynga thinks about Mafia Wars. I won't be investing a single penny and I highly recommend you consider the same course.
