Zynga inquires about Family Progression issues

Ten days ago, I made a post wanting to know how many of you have had or are having issues with your Family Progression timers or objectives getting "stuck". After pressing the issue repeatedly with Customer Support, finally one of the Zyngons wrote back saying that my account had been reviewed for the problem. Since then, the only issue that I've had is the timer and objectives not resetting on nights that I don't complete all of the objectives.

I no longer bother with the forums or Get Satisfaction, as they generally offer nothing but canned answers, no resolutions, and infractions which you may or may not be told about, but I did happen to notice that Super Moderator Rinzler recently made a post about the Family Progression issues.

Hi Players,
Are you still experiencing family progression issues? If so, please reply below with the following information: 

1) Please describe your issue and anything else out of the ordinary you have witnessed. 

2) Please post your Facebook User ID Number, or profile link:
This is almost as important as the issue itself. 

3) Post Browser/Operating System/Flash Version: This helps us find patterns with particular issues. 

The more information and detail that you supply, the faster we can get this resolved. 

All posts will initially be hidden from public view, but will be moved to another location and made public if they contain no personal or other confidential information. 

Thanks!
-Rinzler

I can't imagine that many people would want to post their info on the forums, given the kind of behavior that moderators allow to go on there, so I made a test response to the thread to verify that posts are indeed private.

If you are having issues with Family Progression, please go to this forum thread and make your report.